Turning Feedback Into Action
2023-02-01
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FMS uses the Client Satisfaction Survey to gather feedback from faculty and staff that fuels action plans for continuous improvements. This article covers the latest on those projects.
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announcement
Enhancements to Support the Supplier Setup Process
2023-01-30
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Based on feedback received from the 2021 Client Satisfaction Survey, FMS is making a number of improvements to the systems, resources and guidance related to supplier setup. Technology Enhancement: Increased Visibility to Setup Process A top theme in the survey was a desire for increased...
Enhancements to Support the Supplier Setup Process
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announcement
FMS Client Satisfaction Survey
2021-09-22
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The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.
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announcement
Merchant Services Fall 2021open_in_new
2021-09-15
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Topics include MS Project Updates, Operational Reminders, and Trainings
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newsletter
Users Praise Redesigned Fingate Website
2021-04-22
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Fingate's user-centered redesign improved the website's functionality and received positive feedback
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announcement
Merchant Services Spring 2021open_in_new
2021-03-09
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Topics include MS Program Updates, Operational Reminders, and Trainings
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newsletter
Excellence in Financial Stewardship | Issue 1open_in_new
2021-02-24
This debut issue of a new quarterly newsletter provides the financial community with resources and practices to support them in their role and toward the university's broader pursuit of excellence in financial stewardship.
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newsletter