Uber for Business is an optional service that may be used by Stanford travelers or departments who want to manage rides for travelers.
For information on allowable ride-sharing options and other guidelines, visit the Ground Transportation page.
Benefits
- Departments can save time and streamline a traveler’s experience by providing pre-paid vouchers or direct billing to the university rather than out of pocket expenses that need to be reimbursed.
- Enhanced insurance coverage: Each ride is covered by up to $5 million in commercial general liability insurance.
- Service fee waiver: Departments and programs can waive the standard 10% Uber service fee per ride when using a department/program account.
- Dedicated support: Access to Stanford's 24/7 Uber Premium Support Specialist for assistance with trips, technical issues, or billing questions.
- Loyalty rewards: Earn Uber Rewards and link your Uber account with Marriott to accumulate Marriott Bonvoy points.
Any Stanford individual can join Stanford’s Uber Program to book rideshares for university-sponsored travel, provided they follow the university’s rideshare guidance.
How to set up an account
- Set up a regular individual account with Uber if you don’t have one already.
- Join Stanford’s Individual Travel Program and refer to the Individual Program Onboarding Guide for setup instructions.
Payment options
Travelers must pay per ride with a personal credit card or Travel Card (TCard). The individual account holder must submit an expense report for each business trip, including a separate receipt for every ride taken.
Department or program account administrators can use a central account to schedule and manage rides for Stanford travelers or visitors, with tools such as Uber Central and Uber Vouchers as described below. It is the account administrators responsibility to ensure they follow the university’s rideshare guidance.
How to set up an account
- Departments and program accounts must submit a Stanford Uber for Business dashboard request form (not through the Uber website). The Uber team will reach out within 72 hours to assist and provide next steps.
- The account administrator must have access to a Stanford Travel Card (TCard) to complete the setup process. It can take 24 to 48 hours for a TCard to be approved.
- For “Payment Type,” the Daily Billing Method is recommended (see more below). If the monthly billing payment option is selected, the application will request the Company Tax ID (found on the Stanford W9 form).
- Once your account is set up, review the Stanford Uber College Solutions for instructions on how to get started.
Additional account tools
- Uber Central allows a department or program account to arrange, manage, and pay for rides for guests who may not have access to the Uber app. To get started, review the Uber Central onboarding guide.
- Uber Vouchers allows a department or program account to create and send customized vouchers to travelers. Learn more about Uber Vouchers, including how to create them, distribute, and manage billing. This service requires business accounts to use the daily billing feature, so departments may need to itemize each trip on the expense report.
Payment options
It is recommended that account administrators pay per ride with a department Travel Card (TCard). Each ride must be accounted for with an individual receipt and business purpose on the expense report.
It is not recommended to choose monthly billing, as these statements do not provide trip details, which are required for expense reimbursement. If monthly billing is selected, the account administrator must submit individual receipts for every ride and a business purpose on the expense report.
In this case, since Uber for Business is a Stanford Travel optional travel service it is permissible to save the TCard as the default or payment method.
- Safety guidelines: Visit the Uber Safety page.
- General support: Refer to Uber Support.
- Account assistance: For help with an individual or department business account, including trip support, set up, technical, or billing questions, contact the Uber Premium Support Specialist at @email