When the conflict escalated this fall in the Middle East, Stanford responded quickly. Thanks to travel registration, Global Risk and Stanford Travel rapidly made contact with travelers who were there when the conflict began, as well as those planning to travel to the impacted regions.
While Global Risk provided security and logistical recommendations, Stanford Travel assisted university travelers who used Stanford’s booking channels with rebooking their flights and lodging arrangements.
How Global Risk and Stanford Travel partner to support travelers
This conflict highlights the importance of registering university-sponsored international travel with the Travel Registry, which connects the reservation to Stanford’s provider of medical, personal, travel, and security assistance.
|The Global Risk team, a part of the Office of the Chief Risk Officer
|The Stanford Travel team, a part of Stanford Financial Management Services (FMS)
Supports Stanford travelers and travel arrangers and provides resources to faculty, students, postdocs, and staff for higher-risk travel, such as:
Provides booking support to Stanford travelers and travel arrangers using the Stanford Travel program, such as:
In the event of an emergency, the university's Travel Registry provides Global Risk with information about travelers who may need safety and security assistance. Moreover, registered travelers receive customized, location-specific alerts, tailored support for travel to higher-risk destinations, and rapid assistance in the event of an emergency.
Stanford travelers and travel arrangers are highly encouraged to use Stanford Travel booking channels when booking flights, hotels, and rental cars for university-sponsored travel because the bookings are automatically registered to the university’s Travel Registry. Additionally, Stanford Travel booking channels streamline the reimbursement process, and offer discounts, benefits, and perks to travelers.
When travelers book through Stanford Travel, the Stanford Travel team can provide specialized assistance as needed, such as advocacy for travelers who encounter unexpected circumstances. For example, the Stanford Travel team may be able to assist with refunds for canceled flights or fee waivers for last minute hotel cancellations.
Visit Stanford’s International Affairs site for more information about the Travel Registry requirement for international travel, including steps to register a traveler's trip details when they are booked outside of the Stanford Travel booking channels.
Stay informed and access resources
Stay on top of travel information by following the Stanford Travel Slack channel to hear about promotions, program enhancements, and travel alerts as soon as they become available. Not a Slack user? Bookmark the Stanford Travel Updates and Hot Topics page for the latest program updates. For support related to the Stanford Travel Program, submit a support request and an experienced Stanford Travel team member will assist as soon as possible.
Contact Global Risk (@email) for support with travel preparation, risk assessment, mitigation, and response, or visit the Stanford International Affairs site for more information. To stay up to date on international travel information including policy updates, security information, and general global risk offerings, join the Stanford-Global listserv.