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FMS uses the Client Satisfaction Survey to gather feedback from faculty and staff that fuels action plans for continuous improvements. This article covers the latest on those projects.

Based on feedback received from the 2021 Client Satisfaction Survey, FMS is making a number of improvements to the systems, resources and guidance related to supplier setup. Technology Enhancement: Increased Visibility to Setup Process A top theme in the survey was a desire for increased... Enhancements to Support the Supplier Setup Process

A new package of refreshed resources is available to approvers, who play a key role in the university's financial ecosystem.

The Contracts Process will now begin in SmartMart Contracts, rather than iProcurement Non-Catalog, for all procurement transactions that require Stanford signature (including zero dollar agreements).

On February 14, Financial Management Services improved how Purchasing Cards (PCards) and Travel Cards (TCards) are requested and managed. These changes make the application process more efficient and user-friendly. The changes also provide more guidance on managing spending limits, which strengthens...

The Purchasing Card (PCard) is a university-issued, university-liability credit card created to offer an expedient way of purchasing items that are needed right away or, like food or other small dollar occasional business purchases, are not available through Amazon Business or SmartMart Catalog...

The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.

The Alternative Payments Solution project provides an easier, faster, more efficient and secure way to reimburse Stanford visitors for their expenses. The project replaces the time-consuming payee setup process in Stanford's Supplier Payee and Request tool. The new solution allows visitors to...

Fingate's user-centered redesign improved the website's functionality and received positive feedback

Based on feedback from our campus users and the number of support requests submitted to the Financial Support Center, FMS is introducing a new Oracle Financials Inquiry Tool to improve system efficiency and awareness of transactions requiring pending action by yourself or others. The new Pending...