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FMS uses the Client Satisfaction Survey to gather feedback from faculty and staff that fuels action plans for continuous improvements. This article covers the latest on those projects.

Based on feedback received from the 2021 Client Satisfaction Survey, FMS is making a number of improvements to the systems, resources and guidance related to supplier setup. Technology Enhancement: Increased Visibility to Setup Process A top theme in the survey was a desire for increased... Enhancements to Support the Supplier Setup Process

Added new Resource: Supplier or Visitor Payee Request Statuses Fingate page

Changes have been made to View Pending Supplier or Payee Requests and the page now refers to the new list of Supplier Statuses

New: Stanford Travel Local Hotel Program provides a list of local hotels with discounted rates

Created a new Resource page for supplier or visitor payee request statuses.

Effective Jan. 1, 2023, suppliers of Stanford University must comply with California law regarding pay transparency, which includes the following requirements for California employers: Employers with 15 or more employees must include the pay scale, defined as the “salary or hourly wage range that...

Topics include: Perks and Prizes from Stanford, Car Rental Guidance for Young Adult Drivers and Guests, Groups, Programs and Multiple Travelers, Travel Booking Policy Update, New Customer Service Dashboard for Flight Cancellations and Delays, In Case You Missed It links, and other resources.

This newsletter focuses on working with suppliers in the "new normal," and includes best practices when selecting, onboarding and managing the relationship.

Starting April 8, 2022, Stanford will align its international lodging reimbursement maximums for actual expenses to the federal per diem rates, meaning that the same maximum applies for international lodging whether the traveler uses the per diem or actual expenses reimbursement method. In some...