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Claim Unidentified Receipts and Branch Deposits

Follow these instructions to use the Deposits and Receipts Manager system to review and claim incoming unidentified university receipts (check, ACH, or wire) or branch deposits (cash or check). Receipts and deposits can be claimed in full or in partial amounts, and claims can be allocated to multiple PTAE/PFO accounts.
 

Claiming Unidentified Receipts

  • To access Deposits and Receipts Manager in Oracle Financials, you will need “SU CM Deposits and Receipts Manager” authority and you will need to complete FIN-PROG-0020: Financial Stewardship Expectations and maintain recertification requirements.
  • You will also need the appropriate account information to book receipts:
    • PTAE (Project, Task, Award and Expenditure Type), or
    • PFO (Project, Fund/Award and Object Code)
  • Receipts that remain unclaimed for two years or more will be transferred to the General Fund. To claim funds after this transfer, submit a support request to OOT with documentation showing:
    • Proof of award ownership,
    • Receipt amount and date, and
    • General Ledger (GL) information (PTAE or PFO) for booking.
  • Payment Services also receives and processes Travel Card personal expense refunds, returns of unused Advance Funds, and refunds towards an Accounts Payable invoice. Departments that are aware of a check sent to Payment Services should submit a support request to get assistance to claim to a PTA.

  1. Enter ofweb.stanford.edu in the browser
  2. Select Login
  3. As prompted, log in using SUNet ID and Password
  4. Select SU CM Deposits and Receipts Manager from the Oracle Financials Navigator panel
  5. Select Claim Branch Deposit / Unidentified Receipt tile
     

The default view is all unidentified receipts and branch deposits. Enter search criteria to narrow the search results.

For Branch Deposits
  1. Select Deposit Type = Branch Deposit
  2. Select Statement Date From and Statement Date To Select a range of dates that include the date you made the deposit (add 2-3 days before and 2-3 days after to allow for bank processing time).
  3. Enter Originator

    You can type in all or a portion of a company/organization name to narrow the search results. 

  4. Enter Check/Bank Transaction Number included in the branch deposit receipt
  5. In the Amount From and Amount To fields, enter a range of amounts in case fees were assessed to the deposit. For example, if the deposited amount is $4,000, you might enter $3,900 in the Amount From field and $4,100 in the Amount To field.
  6. Select Search
For Unidentified Receipts
  1. Select one of the following Deposit Types:
    1. ACH: An electronic funds transfer between banks or credit unions processed through the Automated Clearing House (ACH) network.
    2. Realtime Payment: A payment made directly between bank accounts that is initiated, cleared, and settled within seconds - available 24/7, including weekends and holidays.
    3. Wire: An electronic transfer of funds conducted through a network administered by banks or money transfer service providers.
    4. MISC: Other deposit types not included in the list of options (e.g., J.P. Morgan (JPM) Mobile app deposits).
  2. Select Statement Date From and Statement Date To Select a date range that includes the date you believe the funds were received by Stanford.
  3. Enter Originator Enter all or part of the company or organization name to narrow the search results.
  4. In the Amount From and Amount To fields, enter a range of amounts for the receipt you are searching for.
  5. Select Search

  1. Locate receipt or branch deposit in the search results 

Verify that the transaction details - including Statement Date, Original Amount, Claimed Amount, Amount Available to Claim, Bank Transaction Number, Deposit Type, Originator, and Details - match the receipt or branch deposit you are looking for. If you are unable to locate the corresponding receipt, please submit a support request to the Office of the Treasurer (OOT).

  1. Select Claim link in the Action column

Receipts and branch deposits may be partially claimed. If a receipt has been partially claimed, review the Account String, Submitted By, Submitted Date, Approver SUNet ID (if applicable), and Approval Status. If you believe a receipt was partially claimed in error, use the Submitted By SUNetID@stanford.edu to email the claimant and try to resolve the claim.
 

  1. Select Claim Type and enter account information where the receipt should be booked:
    • Select PFO to claim a revenue receipt to a Project, Fund/Award and “4XXXX” Object Code
    • Select PTAE to claim an expense refund receipt to a Project, Task, Award and “5XXXX” Expenditure Type code

For assistance, see Topic Overview: Find Existing Object Codes and Topic Overview: Find Existing Expenditure Type Codes.

  1. Review original Total Amount and remaining Unclaimed Amount
  2. Review or adjust Claim Amount by entering partial claim amount in dollars or as a % of the unclaimed amount
  3. Enter Description to identify the purpose of the receipt which will display in OBI reports
  4. Select Submit

To immediately reverse the claim, select the Unclaim link. To claim any remaining Unclaimed Amount to up to five different PTAE or PFO accounts,  repeat steps e-g above.

  1. When you are done, select the X in the upper right corner to return to the Claim Branch Deposit / Unidentified Receipt page.
     
What Happens Next?
  • Monitor the status of your claim:
    • If you submitted a partial claim, or your claim requires approval, you can view the status from the main Claim Branch Deposit / Unidentified Receipt page.
    • If you claimed a receipt in full that does not require approval, you can view the receipt by selecting My Claims from the left-hand menu.
  • To unclaim a claim you previously submitted, see How To: Unclaim Unidentified Receipts and Branch Deposits.
  • Once a transaction is claimed in Oracle Financials, the transaction is immediately posted to the PTAE or PFO entered, and a notification is generated in Oracle. The claimed transaction becomes visible in Oracle Business Intelligence (OBI) Financial reports the next business day.
  • An FYI email notification is also sent to the Award Owner (PFO) or Task Owner (PTAE) and the Claimant, confirming that an unidentified receipt or branch deposit has been claimed and specifying the PTAE or PFO to which it was applied. The Award Owner or Task Owner can Reply All to the email for any related inquiries.
     
Last Updated: Oct 29, 2025

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