When submitting requests for invoice payments, reimbursements, advances or non-PO (purchase order) payments, payment handling methods and processing times vary and fees may apply.
Standard processing time begins when the invoice is received by Accounts Payable (AP) and ends when payment is set up according to the terms of the purchase order.
The time associated with delivery of payment (e.g., U.S. mail delivery) is not included in processing times below.
| Payment Handling | Processing Time | Fee |
|---|---|---|
| Standard | 6 to 7 business days | none |
| Rush | Processed and paid in 1 to 2 business days | $35 |
| Will Call (Redwood City) | Processed and paid in 1 to 2 business days | $35 |
| Wire | Processed and paid in 1 to 2 business days | $35 |
Refer to How to: Upload an Invoice or How To Email or Mail an Invoice to Accounts Payable for instructions on submitting invoices and specifying handling.
The processing time for payments associated with Expense Requests transactions begins on the date the transaction is approved by the department (not the transaction date or origination date) and ends when the payment is issued. If a New Payee setup request is added through an expense request, additional processing time will be needed to set up that payee.
The Business Expense team is currently auditing and processing transactions that have been approved by departments as follows:
| Payment Handling | Fee | Processing Time |
|---|---|---|
| Standard (U.S. mail, ACH) | none | 1 to 3 business days |
| Wire | $35 | 1 to 3 business days |
| Rush | $35 | 1 to 2 business days (plus U.S. mail or bank processing time) |
