linear_scale How To

View Pending Supplier or Payee Requests

This page explains the required steps for viewing pending supplier and payee requests. 

A request for a new supplier/payee record, an activation request for an existing supplier/payee or a new site address request should have already been made by a university employee using the Supplier Query and Request tool.

  1. Enter in the browser
  2. Click Login
  3. As prompted, log in using SUNet ID and password

  1. In the Navigator section, select SU Inquiry Tools and Forms
  2. Select Supplier Query and Request

  • To view open requests, select View Your Pending Requests (upper left)
  • To view open and completed requests, select Include Complete Requests
  • To view all requests across schools and departments, select View all Requests
  1. Enter a criteria to search within your results, or select a column header name to insert a Control Break, Sort or Hide a column 
  2. Select the Actions drop-down menu for Filter, Format/Sort, Save and Download options  
Status Definition Description
Submitted Supplier request has been submitted The requester has successfully submitted a new supplier request to the Supplier Enablement team. The secure portal will then be sent to the supplier or payee within 5 to 7 business days.
Pending payee information Supplier request is pending a response from the supplier or payee The Supplier Enablement team is waiting on a response to the secure portal from the supplier or payee.
Payee information received Supplier Information has been received  The supplier or payee has completed the secure portal and is pending review from the Supplier Enablement team.
On hold The supplier request has been placed on hold Systemically placed on hold after 30 days due to no response. Or the supplier has provided insufficient information resulting in the Supplier Enablement team placing it on hold (e.g., Incorrect TIN, Incorrect Bank Acct, etc).
Cancel request Supplier request has been cancelled Request was cancelled by the requester or the Supplier Enablement team per the payee's request, and/or was submitted in error.
Rejected Supplier request has been rejected Initial request is not consistent with the information within the secure portal; therefore, a new request may be required (e.g., the initial request is for an individual/visitor but the Supplier Enablement team receives business entity information).
Complete Supplier request has been completed Supplier Enablement completed the request and the supplier is available in Oracle.


Last Updated: Apr 18, 2022


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