linear_scale How To

Find Suspended Credit Cards

To find suspended (or closed) Travel or Purchasing (PCards) Credit Cards, use the OBI SU Credit Card Custodian Report. Users can select the Card Status of ACTIVE (default status), CLOSED and/or SUSPENDED.

Find Suspended Credit Cards

  1. Enter in the browser
  2. As prompted, log in using SUNet ID and password

  1. Navigate to the Dashboards menu located in the toolbar
  2. Select the Expense Requests and SU Card Activity  dashboard from the drop-down list
  3. Select SU Credit Card Custodian

 Expense requests and SU Card Activity screenshot


  1. Select criteria for report.
    • Users can select the Card Status of ACTIVE (default status), CLOSED and/or SUSPENDED. The report includes fields for card status (e.g., suspended) and the date the card became inactive (i.e., was suspended or closed).
      1. Card Status: SUSPENDED
      2. Inactive On: 09-01-2022 (Enter a date to limit the search) 
Suspended Credit Cards Criteria


  1. Review data in report 
    • Note these areas: 
      1. SU Credit Card Type Description, either department or individual (Individual Stanford credit cards can be renewed)) 
      2. Inactive On date (Renewal of suspended Stanford credit cards can be requested after 60 days.) 

When there are several lines in the report, it is recommended to export your report to Excel to be able to organize the report and separate individual credit cards, which can be suspended by Credit Card Services.

  1. To Export to Excel:
    1. Select the gear icon on the right of the data
    2. In the drop-down, select Export, then Excel  
Suspended Credit Cards Report
What Happens Next?
  • If a PCard or Travel Card is suspended with transactions still open, it is the responsibility of the card holder and verifier to complete the verification process for those remaining card transactions. 
  • For questions, please submit a PCard/TCard support request.
Last Updated: Sep 19, 2023


Submit Support Request to Report an OBI Finance Dashboard or Report Issue 


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