Issuing Refunds to Credit and Debit Cardsopen_in_new
Updated refund guidance for schools and departments that take credit card payments
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Electronic Fund Transfer (EFT) Instructions for Requesting a Wire Transfer or ACH Paymentopen_in_new
Incoming international wiring instructions have been updated.
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Mobile Deposit Application Redesigned
Wells Fargo updated their Commercial Electronic Office (CEO) Mobile Deposit platform for mobile check deposits in March 2022 with a new look and feel. Departments across Stanford use the Wells Fargo app to deposit paper checks using the CEO service. Employees can use the camera on their iPhone and...Announcement -
Deposit Cash and Checksopen_in_new
The Mobile Deposit application has upgraded the interface to deposit checks.
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Turning Feedback Into Action
FMS uses the Client Satisfaction Survey to gather feedback from faculty and staff that fuels action plans for continuous improvements. This article covers the latest on those projects.Announcement -
Fraud Preventionopen_in_new
Credit card fraud prevention options expanded
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Accepting Credit and Debit Card Paymentsopen_in_new
Encrypted keypad and vendors for Stripe and CVent added to Approved Service Providers
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Excellence in Financial Stewardship | Issue 4open_in_new
This newsletter focuses on balancing risk and benefit considerations in determining the appropriate purchasing method.Newsletter -
FMS Client Satisfaction Survey
The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.Announcement
