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The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.

As announced, the Office of the Treasurer (OOT) initiative to redirect internal questions and requests from its legacy shared email boxes to Stanford Services and Support portal (powered by ServiceNow) is complete. After August 31, 2021 these email boxes will be sunsetted. (Updated 7/22/21) Why this... Improving Cash Management Services

Financial Management Services (FMS) continually monitors the financial ecosystem for opportunities to reduce risk and support excellence in financial stewardship. As part of this effort, FMS conducted an assessment in May 2020 of Purchasing Card (PCard), Travel Card (TCard) and Advance transactions...

Fingate's user-centered redesign improved the website's functionality and received positive feedback

SmartMart, a purchasing method within iProcurement, will launch a new user interface (UI) in mid-April 2021. The new UI will result in a better shopping experience with enhanced SmartMart pages, expanded search results, and streamlined shopping cart and checkout process. Below are the highlighted... New SmartMart User Interface (UI) in mid-April 2021

As of January 25, 2021, the Credit Card Profiles Change Request Tool has been updated to allow more approval options when a requester updates the Card Details section. This change, based on user feedback to the Financial Services Center, reduces error messages when filling out the tool. When a...