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Updated the Common Contract Types section with definitions of each contract type available in the SmartMart Contracts system.

How to Search for a Contract Master Agreement has been changed to How To Search for a Master Service Agreement

Changed How To: Search for a Contract Master Agreement to How To: Search for a Master Service Agreement

Added new Contract Name, Statement of Work (SOW), option for creating new contract for Master Service Agreement (MSA)

The processing time for Invoice Processing is 6-7 days.

Updated the Contracts Process section

Added guidance that addresses credit and/or debit card payment processing

A revised version of "How To Release the Most Common Invoice Holds" has been added to Fingate as, "How To Release Invoice Holds"

Updated Article 1, 13 and 18.1

Updated contact information for Blackhawk Network Inc (formerly OmniCard, LLC)