E-Commerce Merchantsopen_in_new
Changed Merchant Services payment gateway service to a direct relationship with Cybersource.
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FMS Client Satisfaction Survey
The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.Announcement -
Merchant Services Fall 2021open_in_new
Topics include MS Project Updates, Operational Reminders, and TrainingsNewsletter -
OBI Dashboard: Revenue and Fund Management (RFM)open_in_new
Added Launch buttons for each RFM report
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Incoming Wire Transfers and ACH Paymentsopen_in_new
Remove task of notifying Cash Mgt of incoming wires, yet funds will still need to be claimed and booked.
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Cash Management now available on Stanford Services and Support
Improving Cash Management Services
As announced, the Office of the Treasurer (OOT) initiative to redirect internal questions and requests from its legacy shared email boxes to Stanford Services and Support portal (powered by ServiceNow) is complete. After August 31, 2021 these email boxes will be sunsetted. (Updated 7/22/21) Why this...Announcement -
Best Practices for Processing Donor Gifts
The Office of Development and Financial Management Services have collaborated to provide departments with some best practices in supporting excellence in gift fund management.Announcement
