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  • FMS Client Satisfaction Survey

    The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.
    Announcement
  • Improved Search Functionality on Fingate

    FMS has implemented some changes to the Fingate website's search functionality effective August 1, 2021 that will improve the user experience. These changes are a result of a deep dive study of the site analytics, user experience polls and direct feedback from the site's audience.
    Announcement
  • New Digital Payments Option Streamlines Visitor Travel Reimbursements

    Digital Payments, a new payment option in the Expense Requests System (ERS), is a secure and efficient way to reimburse visitors for their travel expenses. Launched on June 21 as the first phase of the Alternative Payments Solution project, Digital Payments was developed to simplify and enhance the...
    Announcement
  • July 19 ERS updates to Late Submissions and Airfare Details

    In an ongoing effort to improve the Expense Requests System (ERS) and its ability to meet the needs of the university, starting July 19 there will be several changes to how expense requests are reported. New information will be required when submitting an expense report more than 60 days after the...
    Announcement
  • New Resources and Process to Manage Aging Transactions

    Financial Management Services (FMS) continually monitors the financial ecosystem for opportunities to reduce risk and support excellence in financial stewardship. As part of this effort, FMS conducted an assessment in May 2020 of Purchasing Card (PCard), Travel Card (TCard) and Advance transactions...
    Announcement
  • Preventing Fraud on Stanford-Issued Credit Cards

    Did you know that payment card fraud losses worldwide are projected to reach about $33 billion in 2020, and COVID-19 may make this figure rise even more? With the holidays quickly approaching as well, fraudsters are more prevalent during this vulnerable and busy time of the year. To help safeguard...
    Announcement
  • Updated System Messaging: Creating and Clearing Advance Requests

    Updated Advance Request System Messaging

    To improve the process for creating and clearing Advance Requests and reduce clearing errors, the Payment Services team has made several changes to system messages in the Expense Request System. Advances are most commonly used to pay in advance for Stanford-sponsored travel (although the Travel Card...
    Announcement
  • Follow the #Stanford-FMS-news Slack channel

    FMS is excited to offer a quick and easy way to stay up-to-date with all of the news, updates and reminders that you need to get your job done. It's as easy as clicking a button and joining the channel in Slack. Simply search for or click #Stanford-FMS-news here to be prompted to join the channel...
    Announcement
  • Year in Review: FMS Satisfaction Survey

    Over the past two years, Financial Management Services (FMS) has been sharing updates to action plans stemming from the 2018 Client Satisfaction Survey. Progress has continued on many of the plans; and has been aligned to the organization's mission, vision and guiding themes. Year in Review, Action...
    Announcement