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This third issue of the newsletter focuses on governance, roles and responsibilities with examples of the concepts applied to PCard and donor gift stewardship.

The amount of money lost to fraudulent charges on credit, debit and prepaid cards continues to increase every year, and there were almost 460,000 reports of credit card based fraud and identity theft in 2020, according to the Federal Trade Commission. Fraudulent charges on Stanford-issued credit...

The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.

FMS has implemented some changes to the Fingate website's search functionality effective August 1, 2021 that will improve the user experience. These changes are a result of a deep dive study of the site analytics, user experience polls and direct feedback from the site's audience.

Digital Payments, a new payment option in the Expense Requests System (ERS), is a secure and efficient way to reimburse visitors for their travel expenses. Launched on June 21 as the first phase of the Alternative Payments Solution project, Digital Payments was developed to simplify and enhance the...

Summer 2021 topics include: Travel Policy exclusions and guidance, new Digital Payments visitor travel reimbursements, Egencia savings finger feature, car rental policy update, ERS enhancements to airline fields, StudentUniverse profile creation

In an ongoing effort to improve the Expense Requests System (ERS) and its ability to meet the needs of the university, starting July 19 there will be several changes to how expense requests are reported. New information will be required when submitting an expense report more than 60 days after the...

Financial Management Services (FMS) continually monitors the financial ecosystem for opportunities to reduce risk and support excellence in financial stewardship. As part of this effort, FMS conducted an assessment in May 2020 of Purchasing Card (PCard), Travel Card (TCard) and Advance transactions...

Spring 2021 topics include: COVID-19's Ongoing Impact on Travel Casto Travel is Now FCM Enhanced Travel Profiles Save Time When Booking and Reimbursing Travel Book Your Rental Car Early May 12-13: Virtual Business Expense and Stanford Travel Festival Travel Resources

Fingate's user-centered redesign improved the website's functionality and received positive feedback