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Topics include: New Stanford Travel Booking policy and exemptions desk guide, Common questions about booking university-sponsored travel, New resource on how to manage expenses related to travel cancellations, Booking channel agent fees updated in September, FMS updates related to COVID-19: Travel...

The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.

Summer 2021 topics include: Travel Policy exclusions and guidance, new Digital Payments visitor travel reimbursements, Egencia savings finger feature, car rental policy update, ERS enhancements to airline fields, StudentUniverse profile creation

Spring 2021 topics include: COVID-19's Ongoing Impact on Travel Casto Travel is Now FCM Enhanced Travel Profiles Save Time When Booking and Reimbursing Travel Book Your Rental Car Early May 12-13: Virtual Business Expense and Stanford Travel Festival Travel Resources

Fingate's user-centered redesign improved the website's functionality and received positive feedback