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The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.

FMS has implemented some changes to the Fingate website's search functionality effective August 1, 2021 that will improve the user experience. These changes are a result of a deep dive study of the site analytics, user experience polls and direct feedback from the site's audience.

Authority Manager is the Stanford-developed tool used to grant employees access to the university's many administrative systems. As the number of business applications used at Stanford increases, keeping track of who has authority to access data and perform administrative tasks becomes more complex...

Fingate's user-centered redesign improved the website's functionality and received positive feedback

Stanford upgraded its version of Oracle Business Intelligence on April 19. The upgrade has little to no impact on the current user experience but provides the technology base to release future improvements. If you experience problems or see unexpected results, we recommend you clear your cache and...

Based on feedback from our campus users and the number of support requests submitted to the Financial Support Center, FMS is introducing a new Oracle Financials Inquiry Tool to improve system efficiency and awareness of transactions requiring pending action by yourself or others. The new Pending...