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The Client Satisfaction Survey is an ongoing conversation with the Stanford community to learn about their experiences with the financial tools, systems and services that FMS provides and uses that feedback to inform strategic initiatives and continuous improvements.

As announced, the Office of the Treasurer (OOT) initiative to redirect internal questions and requests from its legacy shared email boxes to Stanford Services and Support portal (powered by ServiceNow) is complete. After August 31, 2021 these email boxes will be sunsetted. (Updated 7/22/21) Why this... Improving Cash Management Services

Authority Manager is the Stanford-developed tool used to grant employees access to the university's many administrative systems. As the number of business applications used at Stanford increases, keeping track of who has authority to access data and perform administrative tasks becomes more complex...

The Office of Development and Financial Management Services have collaborated to provide departments with some best practices in supporting excellence in gift fund management.

Fingate's user-centered redesign improved the website's functionality and received positive feedback

Based on feedback from our campus users and the number of support requests submitted to the Financial Support Center, FMS is introducing a new Oracle Financials Inquiry Tool to improve system efficiency and awareness of transactions requiring pending action by yourself or others. The new Pending...