Bulletin: Current Payment Processing Times

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Processing Times for Payment of Purchase Order Invoices (through Accounts Payable)


Standard Invoice Processing Times

Standard invoicing processing time is 8-10 business days from the time the invoice is received in Accounts Payable. Fax invoices for standard processing to 650-725-1399 using the Invoice Fax Cover Sheet.

Standard invoice processing times do not include the time associated with delivery of the payment.

Rush Invoice Processing Times and Fees

Rush invoice processing times are 1-2 business days and can be requested for a $35 fee. "Rush" invoice requests must be labeled as "Rush" on the invoice and must be faxed to a dedicated fax line. Fax "Rush" invoices to 650-723-5221.

Accounts Payable will deliver payments per the method specified on the invoice (e.g., Mail check to vendor, ACH, etc.). Alternate delivery instructions (e.g., "Will Call" or "U.S. Mail") may be hand written on the "Rush" invoice request when faxed to Accounts Payable.

Important Notes

  • Processing times are measured from when the purchase order invoice is received by Accounts Payable to when it is set up for payment according to the terms of the purchase order or invoice. Invoices MUST have an associated, fully approved purchase order. The invoice will be returned to the originator if the requisition is not fully approved.
  • Using the Invoice Fax Cover Sheet with bar code enables the submitter to receive email notifications as the invoice is processed (from receipt to payment).
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Processing Times for Reimbursements, Advances and Other Check Requests (through iOU)


Standard iOU Processing Time

The processing time for iOU Reimbursements, Advances, and Other Checks is 6-8 business days from the time the approved request is received in Travel & Reimbursement (T&R).

Standard processing times do not include the time associated with delivery of the payment.

Rush iOU Processing Times and Fees

Rush iOU processing times are 1-2 business days and can be requested for a $35 fee. "Rush" iOU requests must be specified in the iOU transaction.

Important Notes

  • The processing time for iOU requests for reimbursement, advances and Other Checks is measured from the date the transaction is fully approved (not the "Transaction Date" or "Origination Date") to when the check is prepared. New Payee set-up requests may add an extra day to the processing time.
  • Processing times (Standard or Rush) are selected when initiating the iOU request.
  • Delivery methods (e.g., direct deposit, U.S. Mail, Will Call, etc.) are selected when initiating the iOU request.
  • Review information on Avoiding Holds on Reimbursement to help ensure prompt payment processing.
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Questions or Need Assistance?

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